Refund Policy
Last updated: 3 November 2026. Seller: Junexity. Contact: junexity@gmail.com.
How purchases work
All Miles & Puzzles purchases are processed by WarriorPlus, the marketplace that retails this product. Your payment is taken by WarriorPlus and its payment processors, and your purchase receipt — emailed to you by WarriorPlus — is the record of the transaction.
How to request a refund
- Contact Junexity support: email junexity@gmail.com from the email address you bought with, and include the product name and your WarriorPlus receipt or transaction reference if you have it.
- Or use your WarriorPlus receipt: the refund route shown on your WarriorPlus purchase receipt and in your WarriorPlus account also reaches us.
Under what terms
The refund period configured for these products on WarriorPlus is 30 days from the date of purchase. No additional Junexity refund terms are configured — WarriorPlus's own terms govern the refund process, and a refund can be requested through WarriorPlus or by contacting junexity@gmail.com as described above. The terms shown on the official WarriorPlus checkout and receipt for your purchase are part of your purchase record; if anything on this page and the checkout terms ever differ, the checkout and receipt terms for your purchase are the ones that apply.
What happens after a refund
If a purchase is refunded, access to that product is removed from your Junexity account. A refund on one product does not affect any other Junexity product you own — each product's access stands on its own purchase. Refunded payments are returned through WarriorPlus to the original payment method; timing of the return is handled by WarriorPlus and your payment provider.
Before you ask: delivery problems are usually fixable
If you can't find your delivery email, can't log in, or a file won't open, contact junexity@gmail.com first — see the Support page. Most access problems are a wrong email address, a spam folder, or a password reset, and we can sort those out with you. Password resets can also be done directly from the "Lost your password?" link on the junexity.com login page.